How to use Patient Journey Mapping to Improve Your Health Apps



In healthcare, clinicians and patients take a journey together – a journey that often begins with crisis or uncertainty, followed by a carefully orchestrated process of testing, treating, and monitoring, all with the goal of improved or maintained wellness. Patient journey maps are excellent tools to help collect and synthesize data in order to highlight opportunities for improvement, increasing engagement, and ultimately driving revenue. Join Macadamian Technologies’ Anneliis Tosine, User Experience Researcher and Barb Spanton, User Experience Designer as they delve in to patient journey mapping



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