How to Design Successful Healthcare Applications: A User Experience Model

Creating successful healthcare software — from patient management systems, to medical devices, to electronic medical records rarely happen by accident. They are a result of an intentional design process that is grounded in aesthetics, functionality and usability. Most product managers understand this, but are not sure where to start or how to effect real lasting change. Lorraine Chapman Director Healthcare User Experience, Macadamian proposes a model to help companies quickly identify where they are strong and weak in design, what user experience strategies are required at each stage to consistently deliver great design.



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